Hooly Privacy Policy

Effective Date: 1st February 2025 | Last Updated: 1st February 2025

Hooly ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, and APIs. By using Hooly, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a. Information You Provide

• Account Information: Name, email, phone number, authentication details.
• API Key Management: API keys securely stored using AES-256 encryption.
• Communication Data: Messages when you contact support.

b. Information We Collect Automatically

• Usage Data: IP address, device details, interaction logs.
• Cookies & Tracking: Used for experience enhancement.

c. Information from Third Parties

• Authentication Services: Google OAuth, Supabase authentication metadata.
• Payment Providers: Billing and transaction details.

2. How We Use Your Information

• Provide, operate, and maintain our services.
• Securely manage API keys and authentication.
• Monitor and improve platform performance.
• Prevent fraud, unauthorized access, and security threats.
• Comply with legal obligations.

3. How We Secure Your Data

• Encryption: AES-256 encryption for API keys and sensitive data.
• Access Control: Role-Based Access Control (RBAC) for security.
• Security Audits: Regular penetration tests and compliance checks.

4. How We Share Your Information

We do not sell your data. However, we may share it:

• With Service Providers: Cloud infrastructure, billing, and security monitoring.
• For Legal Reasons: Compliance with laws and security investigations.

5. Data Retention & Deletion

We retain your personal data only as long as necessary for our services, legal compliance, and security purposes. If you wish to delete your data, you may request account deletion by contacting us at: [email protected]

Please note that data deletion requests may take a few days to process. Certain data may be retained where required by law or for security purposes.

6. Your Rights & Choices

• Access, update, or delete your data.
• Manage cookies & tracking preferences.
• Opt-out of marketing communications.

7. Children's Privacy

Hooly does not knowingly collect data from children under 13. If detected, we delete such data.

8. International Data Transfers

By using Hooly, you consent to data transfers outside your country, in accordance with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any significant changes will be notified via email or in-app alerts.

10. Contact Us

For questions, contact us at:

Email: [email protected]

By using Hooly, you acknowledge that you have read, understood, and agreed to this Privacy Policy.